# Help Me **URL:** https://forums.rwusers.com/c/help-me/7.md [Latest](https://forums.rwusers.com/latest.md) · [Categories](https://forums.rwusers.com/categories.md) · [Tags](https://forums.rwusers.com/tags.md) --- ## [About the Help Me category](https://forums.rwusers.com/t/about-the-help-me-category/10)
**Author:** [@southpaw](https://forums.rwusers.com/u/southpaw)\ **Replies:** 0
Post topics specifically requesting help with your device or service in this category. Remember: We’re just other users, we don’t work for your service provider or device manufacturer. --- ## [Hey, Google... When I come home after dark, turn on the flood lights](https://forums.rwusers.com/t/hey-google-when-i-come-home-after-dark-turn-on-the-flood-lights/99)
**Author:** [@southpaw](https://forums.rwusers.com/u/southpaw)\ **Replies:** 23\ **Last updated:** [June 8, 2026, 12:25pm UTC](https://forums.rwusers.com/t/hey-google-when-i-come-home-after-dark-turn-on-the-flood-lights/99 "2026-06-08T12:25:21Z")
I’ve been playing with “Routines” in the Google Home app, trying to get my friendly Assistant to help me out by automatically turning on my floodlights when I come home after dark. It doesn’t seem to me that the “Routin… --- ## [Apple MacBook Pro M2 compatible external CD/DVD drive recommendations?](https://forums.rwusers.com/t/apple-macbook-pro-m2-compatible-external-cd-dvd-drive-recommendations/1169)
**Author:** [@Bestwire](https://forums.rwusers.com/u/Bestwire)\ **Replies:** 4\ **Last updated:** [December 29, 2025, 8:40pm UTC](https://forums.rwusers.com/t/apple-macbook-pro-m2-compatible-external-cd-dvd-drive-recommendations/1169 "2025-12-29T20:40:58Z")
I have a MacBook Pro M2 and really miss having CD/DVD capabilities. I want to look into an ext. drive but keep finding fragmented info on compatibility. I’d like to find the most direct hookup without jumping incompatibi… --- ## [Google Home and SmartLife not communicating well](https://forums.rwusers.com/t/google-home-and-smartlife-not-communicating-well/1164)
**Author:** [@southpaw](https://forums.rwusers.com/u/southpaw)\ **Replies:** 0\ **Last updated:** [December 13, 2025, 3:47am UTC](https://forums.rwusers.com/t/google-home-and-smartlife-not-communicating-well/1164 "2025-12-13T03:47:01Z")
Well, has anyone experienced this and do you know how to fix it? I have a smart plug that has two outlets. In my SmartLife app they are named as follows: The overall device: Seasonal Outlet The plug on the left: Cera… --- ## [Time for a new phone](https://forums.rwusers.com/t/time-for-a-new-phone/1147)
**Author:** [@AuntTC](https://forums.rwusers.com/u/AuntTC)\ **Replies:** 4\ **Last updated:** [November 3, 2025, 3:02pm UTC](https://forums.rwusers.com/t/time-for-a-new-phone/1147 "2025-11-03T15:02:42Z")
Hi all - it’s your friendly senior citizen that depends on your advice. I think it’s time to replace my husband’s Pixel 7A. The battery is dying quickly and taking longer to charge. Anyone have a recommendation for a … --- ## [Warp 5g on US Mobile](https://forums.rwusers.com/t/warp-5g-on-us-mobile/396)
**Author:** [@joegolfer56](https://forums.rwusers.com/u/joegolfer56)\ **Replies:** 10\ **Last updated:** [September 5, 2025, 3:36pm UTC](https://forums.rwusers.com/t/warp-5g-on-us-mobile/396 "2025-09-05T15:36:07Z")
Has anyone heard about the US Mobile “Warp5g” not working with a previously locked now unlocked phone? --- ## [About getting a new unlocked phone but keeping the same carrier](https://forums.rwusers.com/t/about-getting-a-new-unlocked-phone-but-keeping-the-same-carrier/1120)
**Author:** [@Bestwire](https://forums.rwusers.com/u/Bestwire)\ **Replies:** 7\ **Last updated:** [August 25, 2025, 9:51pm UTC](https://forums.rwusers.com/t/about-getting-a-new-unlocked-phone-but-keeping-the-same-carrier/1120 "2025-08-25T21:51:11Z")
OK, Im probably have to get a new phone but want to keep same carrier. So many questions :face\_with\_spiral\_eyes: thanks in advance to those that have been here and figured it out. Do I need to check out a phone like at… --- ## [RCS splitting my group chat into 2 groups on new phone](https://forums.rwusers.com/t/rcs-splitting-my-group-chat-into-2-groups-on-new-phone/1053)
**Author:** [@grampa](https://forums.rwusers.com/u/grampa)\ **Replies:** 1\ **Last updated:** [March 22, 2025, 3:51pm UTC](https://forums.rwusers.com/t/rcs-splitting-my-group-chat-into-2-groups-on-new-phone/1053 "2025-03-22T15:51:44Z")
Greetings everyone :waving\_hand: Long time, no post I’m currently using Mint Mobile and recently upgraded from a Motorola Moto G Power 2021 phone to a new Motorola Moto G Power 5G 2024 phone. I have an ongoing group … --- ## [Boost is a bust for my ancient phone, need switching advice](https://forums.rwusers.com/t/boost-is-a-bust-for-my-ancient-phone-need-switching-advice/943)
**Author:** [@DavidL](https://forums.rwusers.com/u/DavidL)\ **Replies:** 16\ **Last updated:** [August 3, 2024, 2:26pm UTC](https://forums.rwusers.com/t/boost-is-a-bust-for-my-ancient-phone-need-switching-advice/943 "2024-08-03T14:26:57Z")
So my outdated Samsung Galaxy A50 worked just fine until Boost Infinite merged (or whatever) with Boost Mobile. I was asking questions on Reddit, when a familiar white knight (AKA Rolandh) mentioned this RW spot was sti… --- ## [Roadblocks to Timely Pixel Security Updates](https://forums.rwusers.com/t/roadblocks-to-timely-pixel-security-updates/850)
**Author:** [@muerte33](https://forums.rwusers.com/u/muerte33)\ **Replies:** 8\ **Last updated:** [April 10, 2024, 12:33am UTC](https://forums.rwusers.com/t/roadblocks-to-timely-pixel-security-updates/850 "2024-04-10T00:33:19Z")
Why does it seem that Pixel Security Updates get delayed often when using a T-Mobile MVNO? I assume they go from Google to the carrier to the MVNO to the customer? I would also assume at any point in this path a delay … --- ## [Help me understand iMessage! 😆](https://forums.rwusers.com/t/help-me-understand-imessage/803)
**Author:** [@southpaw](https://forums.rwusers.com/u/southpaw)\ **Replies:** 7\ **Last updated:** [March 4, 2024, 8:53pm UTC](https://forums.rwusers.com/t/help-me-understand-imessage/803 "2024-03-04T20:53:22Z")
Today I was hard at work, using my job-provided Macbook Air. A long time Windows user, I get by on a Mac, but there’s a lot about it that’s still foreign to me. Out of the blue I heard an iPhone-esque “ding” (no one in … --- ## [Problems with Dropped Calls](https://forums.rwusers.com/t/problems-with-dropped-calls/124)
**Author:** [@DBurnat](https://forums.rwusers.com/u/DBurnat)\ **Replies:** 10\ **Last updated:** [January 3, 2024, 1:57am UTC](https://forums.rwusers.com/t/problems-with-dropped-calls/124 "2024-01-03T01:57:22Z")
Hi everyone, Out of the blue starting yesterday - on 5/1/23, I have been experiencing problems with phone calls and text messaging. Whenever I make a phone call, about 20 seconds into the call, the speaker disconnects … --- ## [Unable to unlock RW 5.0 Moto G Pure](https://forums.rwusers.com/t/unable-to-unlock-rw-5-0-moto-g-pure/573)
**Author:** [@jkgto](https://forums.rwusers.com/u/jkgto)\ **Replies:** 8\ **Last updated:** [September 19, 2023, 6:24pm UTC](https://forums.rwusers.com/t/unable-to-unlock-rw-5-0-moto-g-pure/573 "2023-09-19T18:24:31Z")
Hello Ported out to Mobi and cannot get my phone unlocked. Tried numerous times with RW to no avail, when the unlock or dismiss option come up with the new SIM, the unlock option does not work but the dismiss option do… --- ## [Management of WiFi and Mobile Data](https://forums.rwusers.com/t/management-of-wifi-and-mobile-data/526)
**Author:** [@dgui](https://forums.rwusers.com/u/dgui)\ **Replies:** 9\ **Last updated:** [September 9, 2023, 1:59pm UTC](https://forums.rwusers.com/t/management-of-wifi-and-mobile-data/526 "2023-09-09T13:59:11Z")
I’ve been with RW since 2012 - and have seen many changes & made many adjustments.So I’ve felt sad to be “boo(s)ted” so unceremoniously. My Pixel 3 phone works seamlessly on wifi and used to sync to mobile data w/o a gli… --- ## [WiFi Calling and Text Messaging Not Working After Migration to Boost Infinite](https://forums.rwusers.com/t/wifi-calling-and-text-messaging-not-working-after-migration-to-boost-infinite/423)
**Author:** [@muerte33](https://forums.rwusers.com/u/muerte33)\ **Replies:** 5\ **Last updated:** [August 15, 2023, 3:51pm UTC](https://forums.rwusers.com/t/wifi-calling-and-text-messaging-not-working-after-migration-to-boost-infinite/423 "2023-08-15T15:51:17Z")
I hate to be a pain, but I did notice something else. When I go into airplane mode (made sure WIFI was active), MMS and SMS do not work. When I go to make a WIFI call it says: “Turn off airplane mode or connect to a w… --- ## [New SIM card from DISH](https://forums.rwusers.com/t/new-sim-card-from-dish/395)
**Author:** [@c1tobor](https://forums.rwusers.com/u/c1tobor)\ **Replies:** 18\ **Last updated:** [August 12, 2023, 4:39am UTC](https://forums.rwusers.com/t/new-sim-card-from-dish/395 "2023-08-12T04:39:29Z")
So my father recieved a new sim card from DISH. It says it must be installed by Aug. 31 to retain his service/number/pricing as they transition away from Republic Wireless. Is this basically moving him to Boost Infinit… --- ## [RW community 'migration' UPDATE](https://forums.rwusers.com/t/rw-community-migration-update/393)
**Author:** [@c1tobor](https://forums.rwusers.com/u/c1tobor)\ **Replies:** 1\ **Last updated:** [August 10, 2023, 11:56pm UTC](https://forums.rwusers.com/t/rw-community-migration-update/393 "2023-08-10T23:56:47Z")
Hey everybody. Just found out the community was shut down…my email/password didn’t work, but I see others have used the ‘forgot password’ and migrated over successfully. Now that I’ve created a ‘new’ account, is it too… --- ## [A few questions about the transition to Boost infinite](https://forums.rwusers.com/t/a-few-questions-about-the-transition-to-boost-infinite/387)
**Author:** [@nt26](https://forums.rwusers.com/u/nt26)\ **Replies:** 4\ **Last updated:** [August 10, 2023, 7:29pm UTC](https://forums.rwusers.com/t/a-few-questions-about-the-transition-to-boost-infinite/387 "2023-08-10T19:29:28Z")
I was confused about the wording after i clicked the link in the email i recieved about the transition to boost infinite. I had republic wireless for a number of years and within the last year i ported my wifes number t… --- ## [How to (re)install Google Play?](https://forums.rwusers.com/t/how-to-re-install-google-play/56)
**Author:** [@toponym](https://forums.rwusers.com/u/toponym)\ **Replies:** 3\ **Last updated:** [August 10, 2023, 5:18pm UTC](https://forums.rwusers.com/t/how-to-re-install-google-play/56 "2023-08-10T17:18:01Z")
I need to install Google Play on my old Moto E4 Plus after Dish’s RW deleted it along with a bunch of other apps. Background: I bought the Moto from RW some years ago. I had switched away from RW at the start of this ye… --- ## [Can't get phone to turn on](https://forums.rwusers.com/t/cant-get-phone-to-turn-on/319)
**Author:** [@Netagene](https://forums.rwusers.com/u/Netagene)\ **Replies:** 3\ **Last updated:** [August 6, 2023, 12:54pm UTC](https://forums.rwusers.com/t/cant-get-phone-to-turn-on/319 "2023-08-06T12:54:12Z")
I’ve been with RW about 6? years. Phone worked fine until yesterday afternoon. Since then, it won’t even turn on. It is fully charged. I’m 79 and my phone is my lifeline plus I have a lot of information, etc., on it. I’m… --- ## [What is RCS Messaging](https://forums.rwusers.com/t/what-is-rcs-messaging/127)
**Author:** [@AuntTC](https://forums.rwusers.com/u/AuntTC)\ **Replies:** 8\ **Last updated:** [June 16, 2023, 7:16pm UTC](https://forums.rwusers.com/t/what-is-rcs-messaging/127 "2023-06-16T19:16:56Z")
I just noticed that texts being sent from my phone are labeled “RCS Message”. What the heck is RCS messaging and what is it doing to my data plan? I’m still on My Choice plan with 1G --- ## [Will unlocking my RW phone create RW problems?](https://forums.rwusers.com/t/will-unlocking-my-rw-phone-create-rw-problems/131)
**Author:** [@dbrew826](https://forums.rwusers.com/u/dbrew826)\ **Replies:** 1\ **Last updated:** [May 22, 2023, 3:09am UTC](https://forums.rwusers.com/t/will-unlocking-my-rw-phone-create-rw-problems/131 "2023-05-22T03:09:09Z")
I am contemplating a move from Republic by Dish to MobileX – eventually. I bought my iPhone SE 2nd Gen from Republic by Dish about a year ago. I am on the Everything You Need plan. This iPhone was locked by RW. If RW unl… --- ## [Is it my phone or T-Mobile?](https://forums.rwusers.com/t/is-it-my-phone-or-t-mobile/130)
**Author:** [@AuntTC](https://forums.rwusers.com/u/AuntTC)\ **Replies:** 16\ **Last updated:** [May 18, 2023, 6:39pm UTC](https://forums.rwusers.com/t/is-it-my-phone-or-t-mobile/130 "2023-05-18T18:39:26Z")
Is there a way to determine if my connectivity issues are being caused by my phone or by my carrier? I have a Moto G6 running Android 9 on the My Choice plan. The carrier is T-Mobile US. My connectivity has nose-dived… --- ## [Missing 5G on Samsung A32](https://forums.rwusers.com/t/missing-5g-on-samsung-a32/109)
**Author:** [@FreddyP](https://forums.rwusers.com/u/FreddyP)\ **Replies:** 13\ **Last updated:** [May 10, 2023, 1:00pm UTC](https://forums.rwusers.com/t/missing-5g-on-samsung-a32/109 "2023-05-10T13:00:48Z")
Here’s a question for other RW by Dish users with a Samsung A32 5G purchased from Dish. Pretty sure we are in an area with 5G coverage at our house. All most positive we have used 5G here, but memory isn’t what it used… --- ## [Recent experience switching only one line from My Choice to 5.0?](https://forums.rwusers.com/t/recent-experience-switching-only-one-line-from-my-choice-to-5-0/94)
**Author:** [@Wjm](https://forums.rwusers.com/u/Wjm)\ **Replies:** 5\ **Last updated:** [January 28, 2023, 11:56pm UTC](https://forums.rwusers.com/t/recent-experience-switching-only-one-line-from-my-choice-to-5-0/94 "2023-01-28T23:56:59Z")
Hello community, This is Thoreau’s wife from the previous very long thread about his phone not working. THANK YOU for all the excellent help and hanging in there so long! It has been determined that he needs another pr… --- ## [Do Any Carriers Support MMS Over WiFi?](https://forums.rwusers.com/t/do-any-carriers-support-mms-over-wifi/89)
**Author:** [@cdiggs](https://forums.rwusers.com/u/cdiggs)\ **Replies:** 11\ **Last updated:** [January 28, 2023, 5:37pm UTC](https://forums.rwusers.com/t/do-any-carriers-support-mms-over-wifi/89 "2023-01-28T17:37:02Z")
Hi all, first let me start by saying thank you for creating this community. Having the RW Forums shut down sucks and I appreciate everyone who spent the time and money to create this and is contributing here. My wife & … --- ## [AT&T mobile data flaky](https://forums.rwusers.com/t/at-t-mobile-data-flaky/77)
**Author:** [@psteckler](https://forums.rwusers.com/u/psteckler)\ **Replies:** 18\ **Last updated:** [January 21, 2023, 3:44pm UTC](https://forums.rwusers.com/t/at-t-mobile-data-flaky/77 "2023-01-21T15:44:34Z")
Last night, my cable Internet went out. Aha, I can use mobile data on my RW Moto G Stylus (2020), I thought. I’m on the “Only What You Need” plan. But I could not get any data for a long while. Then I then plugged in a … --- ## [New Pixel 6a Phone, No Wi-Fi Calls](https://forums.rwusers.com/t/new-pixel-6a-phone-no-wi-fi-calls/45)
**Author:** [@Thoreau](https://forums.rwusers.com/u/Thoreau)\ **Replies:** 61\ **Last updated:** [January 16, 2023, 9:35pm UTC](https://forums.rwusers.com/t/new-pixel-6a-phone-no-wi-fi-calls/45 "2023-01-16T21:35:42Z")
My wife and I are long time RW customers with the, my choice talk and text plan. I no longer can make or receive wi-fi calls on my phone plus I am having trouble connecting to maps when i have a cell signal. I have to st… --- ## [Will unlocked phone become locked if I switch to RW by Dish new plans?](https://forums.rwusers.com/t/will-unlocked-phone-become-locked-if-i-switch-to-rw-by-dish-new-plans/88)
**Author:** [@mechanics200](https://forums.rwusers.com/u/mechanics200)\ **Replies:** 1\ **Last updated:** [January 14, 2023, 3:58am UTC](https://forums.rwusers.com/t/will-unlocked-phone-become-locked-if-i-switch-to-rw-by-dish-new-plans/88 "2023-01-14T03:58:21Z")
I purchased my Samsung A32 from Republic on October 2021 so it appears to be in the window of being unlocked. A few weeks ago I moved from My Choice to Only What You Need plan. Would that move change my phone to be locke… --- ## [Calling Google Voice Users](https://forums.rwusers.com/t/calling-google-voice-users/80)
**Author:** [@rolandh](https://forums.rwusers.com/u/rolandh)\ **Replies:** 5\ **Last updated:** [January 9, 2023, 3:50pm UTC](https://forums.rwusers.com/t/calling-google-voice-users/80 "2023-01-09T15:50:50Z")
I am able to call out using the GV app when “Use carrier only” is selected with Mobi’s SIM. I am unable to call out using the GV app when “Use carrier only” is selected for Making and receiving calls with both an RW 5.0… [Next page](https://forums.rwusers.com/c/help-me/7.md?page=1)