Hi, @rolandh, I would say that I am still quite satisfied with Consumer Cellular’s service. With taxes, fees, and EVERYTHING added in, I’m paying a grand total of $48.68 per month for two phones. Last October they increased the amount of data on my plan from 3 Gig to 5 Gig per month for the same price, which is plenty of data for us. Visual Voicemail has worked without any problems whatsoever, and we really like the automatic speech-to-text feature.
One feature that I like but haven’t had to use yet is that if I ever go over on my allotment of data, they will automatically increase me to the next higher data plan without interruption. Then, I can choose to either keep on the new amount of data, or go to my account on the website, and change the data back.
Overall, Consumer Cellular just works without any fuss or hassles. I haven’t had to call for support, but if I did, the call would go to someone in the US.