Decided to finally get our Samsung A32 5G phones we purchased from RW unlocked after the great suggestion from @rolandh
Called support at Republic Wireless by DISH this morning just after they opened. A nice customer care representative based in Wisconsin walked me through the process and had everything submitted within 15 minutes. Said it could take up to 2 days for the unlock codes to be sent OTA so we started the wait.
Received a notification on each phone about 12 hours later saying “Your phone has been unlocked” and under Setting>Connections>More connection settings>Network lock status shows Unlocked. Thought it was time to cheer.
But wait…about 30 minutes later each phone received another notification. The notification says “Please contact our customer service center to unlock your phone.” Went back to Setting>Connections>More connection settings and it still shows Network lock status – Unlocked. Now I’m not sure what to believe
Rebooted the phones and checked Setting>Connections>More connection settings and they both still show Network lock status – Unlocked. All indications that I’m aware of seem to say they are unlocked. Planning to wait overnight and then try calling support again to see what they say. Both phones are 100% operational.
Have not received notification from RW by DISH about the Boost Infinite change. Agent did say they expected to have the last of the change notifications out soon. Wondering if the second notification has anything to do with the Boost change?
Has anyone else with the Samsung A32 5G phones purchased from RW had this happen? Any other words of wisdom to share
EDIT – noticed after posting here that this might have been a better fit under the " PSA: Get Your Phone Unlocked Before You Are Migrated from Republic to Boost Infinite" So here’s a link to that thread for those that want more background.