Boost Infinite: Can't use cell phone or text in Mexico

[jBen]

I would attempt an escalation, here is a link to a previous discussion that will get you the mailing address (they had luck) I on the other hand never heard from them so … good luck

Boost Infinite app keeps demanding I activate a second line

I would suggest that you bring this to the attention of DISH’s Executive Escalations Team by sending email to executivecustomerservice@dish.com. Others have had success utilizing this route to solve issues that the ‘normal’ support folks (or should I say ‘Ab-E-Normal’) didn’t handle properly.