Google Account locked for suspicious activity

Anyone here ever been locked out of your own Google Account for suspicious activity? How’d it turn out for you?

I have an account that I use to manage an Android phone for my elderly mother-in-law. A couple of weeks ago, it prompted me to add a backup account, so I did. A week later, it locked me out of the account, and the only thing I can think of that might have triggered this “suspicious activity” lockdown was the addition of the backup account.

It’s a tad inconvenient. She doesn’t use the Google features, but she’s currently in a rehab facility, and if her phone were stolen, I would not be able to use the Find My Phone feature to lock it down, since I can’t access the account.

I began the account recovery process and was told I had to wait 30 days for it to be unlocked. :exploding_head:

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It has never happened to me, but I’ve read any number of horror stories.

Don’t bother asking what you did, they will not tell you.

You can only jump through the hoops they set before you and hope that they let you back in, which is neither guaranteed nor particularly likely. I have read occasional reports of people getting back in, so it does happen now and then.

Good luck.