Google Fi flips their CPNI policy

Google Fi subscribers should take note of the email sent tonight regarding a change to the CPNI policy.

In the past, Fi has had a consumer-friendly opt-in policy, meaning of you did not take any action, Fi would not use your Customer Proprietary Network Information (the stuff they know about you because you are a subscriber using their network) to target ads to you, nor would they share that info.

They are changing the policy to an opt-out policy. This means the customer must take action to prevent Fi from using your personal info for advertising, and from sharing it with other companies they are affiliated with.

When I tried to follow the steps in the email to opt out, I could not find the link. I suspect the instructions they sent will start to work in a few days. However, for those who don’t want to wait, you can opt out now by following these steps on a computer.

  1. Using a computer, open a browser and log in to
  2. Click settings at the bottom of the left sidebar menu
  3. Click privacy and security
  4. Toggle the CPNI permission toggle off.

Thanks Southpaw!

I was very unhappy with the wording of their email:

Starting today, we will opt you into the sharing with and use of your CPNI by Alphabet affiliates to receive this information. Your opt in will go into effect 30 days from the date you receive this email.

That’s not how opting-in works! Grrr!