Mint offers a cell phone plan for seniors (55 & up) called Mint 55+. We opened an account and are currently testing their service using this plan. The tests are going well. This is not an in-depth report, just sharing some of our initial findings.
You can get more details about the plan at – Cell Phone Plans for Seniors (Mint 55+) | Mint Mobile
There is some bias because we’re using old Moto G6 phones with an older version of Android and no 5G. The Motorola phones feel under powered when compared to our newer Samsung phones, but they are adequate for this initial testing. We have been able to test calling and data, including SMS/MMS and WiFi calling. The only disappointment, we cannot get visual voicemail to setup. Something like this happened with the original Republic Wireless and a Google update to the phone app (if memory serves). These tests also give us a chance to use the special 55+ support, the Mint Mobile phone app, and the web portal.
Mint advertises that the following is exclusive to Mint 55+
FREE MINTech Advisors service. These advisors help with a wide range of areas like
Full Service Activation
Transfer of your existing phone number (or setup of new number)
Cancel and transfer of your service to Mint. Advisor told this includes conducting a 3-way call with porting staff from both carriers to get the porting done.
I played the old somewhat low tech 55+ user (think I was playing ). Advisor never got frustrated or made us feel rushed. They displayed a high level of knowledge (or at least had good documents to follow). Either way, we got the job done!
The advisor did an outstanding job of walking us through everything needed to get the phones operational on the Mint network. This included SIM installation all the way through complete account setup. This also included adding members to the Family Plan and other items to make the experience as painless as possible.
We find the phone app easy to use. You can determine the status of your account, data use, and any upcoming payments. Can also update or change plans in the app for all the Family members’ phones. One login – one stop – and you’re good to go for all account management needs.
The web portal is also well done and easy to use. We actually prefer the web portal over the phone app. The laptop has a larger screen for the old eyes and a full-size keyboard for the fat fingers!
A big plus in our book – we have never had more than a 3 minute wait (knock on wood) when calling the MINTech 55+ support.
Not sure if this is where we’ll end up when we leave Boost Infinite/RW. We’re still waiting for the dust to settle on the migration of our phones from RW by DISH to BI by DISH. One phone made the migration but the second one has a migration error that BI says RW must address. Don’t want to contend with both BI and RW porting processes. Fingers crossed the second phone issue gets corrected soon.
Hope this helps others considering the 55+ plan.
The hotspot works well. We don’t use this often but it’s a nice option to have. Something that isn’t always an option in other plans!
WiFi calling is clear and reliable. You do need to enable WiFi calling in the plan and on your phone. At least we had to enable WiFi calling on the Moto phones.
We did not go into any detail in the plan pricing. That information can/probably will change and it depends on what each person needs. There are many combinations that hopefully will meet each person’s needs. FWIW - we have no problem committing to a longer term renewal for good pricing.