Hey everybody. Just found out the community was shut down…my email/password didn’t work, but I see others have used the ‘forgot password’ and migrated over successfully.
Now that I’ve created a ‘new’ account, is it too late to try again using that method?..(I used the same email/password from the old forum).
UPDATE: So, I called the ‘elusive’ [866-550-9843] RW x Dish support number, and surprisingly, was only on hold for about a minute.
The ‘agent’ Daninel, was unfamiliar with the Ambassador Program, but understood my ‘dilema’.
He explained, that there was a ‘huge’ number of accounts that Management deemed ‘ok’ and didn’t need to transition, luckily, I asked him to check.
Turns out, I was not part of that group…and said he would ‘open-a-ticket’, and should receive my SIM/Transition letter for Boost Infinity? …within 3 business days.
Just wanted to give an ‘extra’ shoutout to Daniel, did a great job answering my questions, and even ‘double-checked’ with his ‘backup’ team.
Well done, Daniel!.