That is correct, no one mentioned needing a new SIM. In fact, I have been in E-mail contact with the infamous “DISH’s Executive Escalations Team” and nothing seems to help. No contact other than the text messages already described.
Can confirm both phones have the AT&T SIMs as described by @rolandh Also agree that, based on this, would expect both phones to migrate without SIM change.
Yes, the level of frustration is mounting 
For comedy and, perhaps, informational purposes, I’ll relate the conversation I had this morning with RW. I called to get port out numbers for myself and my son. (Wife’s phone successfully transitioned to Boost Infinite.) I got my port out number, though the rep told me that there “is only one more step to go, then you’ll be transitioned.” I told her that BI informed me that I needed a new SIM and she said no, I didn’t.
For my son, however, she was unable to locate a port out number because “he is in the middle of transitioning so I can’t access that.” I then tried to confirm: "You can get MY port out number b/c my transitioning is ‘almost finished’ but you can’t get my son’s b/c HIS transitioning is “in the middle of the process.” She said yes.
She was as nice as pie, very apologetic, and clearly embarrassed about how the transition process has gone in general. She said they “had never . . . never . . . um . . . seen anything like this . . . we didn’t think . . . um . . . it would be like this.” I felt bad for her. She has a difficult job.
So . . . I did send an email to the person @greenlily519 was in contact with to see if this could all be resolved today. But otherwise, at least I have my port out number. Not sure where that leaves my son and HIS phone, though. The RW rep I spoke to this morning said they hoped to have the entire process finished by September 30.
Again, just passing along information. Or, perhaps, misinformation.
@Tom No change yet. I was told that the Dish executive would call once it’s been resolved though. So 
What kind of device do you have, that requires this special treatment?
I have a Moto g7 power
My lines have disappeared/cancelled from my Republic account. Both lines are functioning just fine with only one getting the welcome to boost text. Can’t get into Boost Infinite App as it can’t find my email. OH well I guess they will charge when they charge. Who knows. If it’s messed up I guess i’ll figure it out then but for now, I appear to be on BI.
Hi @dimeRepublic,
Boost Infinite charges 15 days after the start of one’s billing cycle. One’s billing cycle on Boost Infinite won’t necessarily be the same as it was on Republic. Migrating members’ billing cycles start the day they are migrated to Boost Infinite.
So long as you provided a valid payment method on the transition website and service is working; I wouldn’t be overly concerned, for now, about not being able to sign into the Boost Infinite app.
Thank you. I’m still amazed you are here trying to help everyone even though you are not going through it and Republic is now gone. A testament to your character. Nice job and thank you again.
Ok this might actually be helpful to someone. I’ve been talking to someone who goes by BoostInfiniteBlake on Reddit. Blake appears to be an IT person at BI rather than just a customer service representative. If you ask for him by name on the Twitter, Facebook, or Instagram Boost Infinite account, they’ll put you directly in touch with him. Or go to the BoostInfinite subreddit and post something.
Anyway, this is the latest on my situation:
Blake seems to have helped others on Reddit resolve their issues. If you’re still having trouble he might be worth contacting.
Hope this helps someone.
Thank you for the kind words!
Those of us who founded this Community did not do so explicitly for the purpose of dealing with DISH’s latest “seamless” transition. In fact, this Community was founded before DISH decided to retire the Republic brand. This Community was founded in November of 2022 in the aftermath of the abrupt shutdown of Republic’s old Community.
It’s true many have discovered this Community as the result of DISH’s decision to retire the Republic brand. That said, we hope those that have discovered us decide to stick around regardless of whether they chose to migrate to Boost Infinite or, like me, chose to go elsewhere.
I suspect some of you who decided to migrate to Boost Infinite will be rethinking that choice over the next six months. 
rolandh,
Is the billing date different from the data reset date (when your 30gb of high speed data resets)?
In the B.I android app the number of days to data reset differs from the day the bill hits the credit card.
In the B.I android app under Settings, My Usage:
“Usage this billing cycle” says 20 days left and 0.03 GB of unlimited.
On the initial load screen it says:
My Bill $xx.xx autopay on 9/29
BoostInfininteBlake is not in IT/Engineering. He (or they as it could be more than one person sharing the handle) is a Boost social media representative. He does seem to have more direct contact with IT/Engineering than tier one phone agents.
Yes, the billing date and the data refresh date on Boost Infinite would be different. Despite claiming to be postpaid service, Boost Infinite bills 15 days into the 30 day billing cycle. Data would refresh at the start of the following billing cycle (after 30 days).
Ok, thanks for the clarification @rolandh .
I guess it’s semantics to a point. Capable help is welcome regardless of where it comes from. Of course, the customer should not be tasked with working around any company’s standard means of support whether that be social media representatives, executive escalations or something else.
I had some time so i called republic to see what’s up and the republic agent told me i was transitioned on sept 22nd, and to ask boost to check on it if i wanted to.
Got transferred to boost infinite and the boost agent said all looks good except my account activation process is still pending and as long as service is still good on my phone, just be patient for a little longer until I get a welcome message and the ability to log into the BI app.
End of month still target date for getting migrations done.
I posted on reddit an issue my friend was having with getting his Early Access benefits. Was not getting anywhere with the phone reps. I got a response, at that time, from “Boost Infinite Official Support.” I responded back and the benefits were applied within 24 hours. Highly recommend.
Thanks for the update.
That was my guess too. the transition started when we see our line cancelled on RW. just waiting on the welcome message and login to BI app.
Just got this text from our friends at BI:
“INFINITE: You have been transitioned to the Infinite Unlimited 25 dollar per month. You will have access to free Hotspot for the first six months.”
We got our “Welcome to Boost Infinite” text back on Sept 14…
