how does that work? just planning ahead(when I’m done with BI)
do tmobile give you a new # for the trial? don’t want switch to tmobile than back to whatever.
Hi @Clem,
Yes, T-mobile offers a free 30-day (I think) trial of its network. You would need an eSIM capable phone. The idea is one leaves their current service in place while testing the network. If T-Mobile’s network is a fit, then one might switch to T-Mobile directly or to another provider using T-Mobile’s network.
If uncertain whether your phone is eSIM capable, what is its brand, model and generation?
I’m just going to mention and I understand it’s a paradigm shift for long-term former Republic members but one shouldn’t necessarily expect the relationship with future providers to be as long lasting. Hopefully, it will be but there are no guarantees.
I received a credit today, though I have no idea how it was calculated.
Should I expect to receive more credits over the next 6 months to offset the difference between BI’s $25 plan, and what I would have been charged by RW? The current credit covers some of that, but not all of it.
Actually, it’s a free 3 month trial.
My understanding is now former Republic members might be receiving a variety of credits from Boost Infinite.
Indeed there is supposed to be an ongoing (for six months) monthly credit offsetting the difference between what one was paying for Republic service (if less) and Boost Infinite’s $25 base plan. Boost Infinite doesn’t actually bill until 15 days into the billing cycle, so “missing” credits may show up before billing.
There are also a variety of other credits to which some members may be entitled. Examples include transfer of any credit balance on one’s Republic account, pro-rated credits because migration to Boost Infinite caused a change in billing dates and credits for those who paid Republic annually.
For me, the headache of needing to concern myself with managing the details of all this is a large part of the reason I chose to get out now rather than wait six months.
Welcome to the club! Are you able to access your account using the Boost Infinite app? I cannot. I’m sorry to say I expected this (and other types of nonsense), which is why I wanted out now rather than in six months.
Hahaha! Hmm…I haven’t tried, but I will check and get back with you.
got 2 credit, 1 for $5, 1 for$28.
my 10/14 processed with $0 and next 11/14 would be $20.
default $26.5 included fee and taxes
I downloaded the app but couldn’t login. It didn’t recognize either of the emails I tried
I have received another call and text about the infite migration.
:mm_hmm2:
I just fired off email to Executive Escalations asking they cease and desist.
It is indeed an “infinite” transition isn’t it
New activity today.
I got a text from short code 90946:
“REPUBLIC: Welcome to Boost Infinite! As a new customer, you will receive the same service at your current rate! Please disregard any communications regarding changes to your plan. Please visit the Boost Infinite app for account information.”
No sign of my being placed on the modified plan for Everywhere You Go Republic customers.
I’ve received three text messages in the last two weeks from that same short code (prefaced with “Infinite” rather than “REPUBLIC”) advising my transition to Boost Infinite was “successful” and imploring me to provide payment information. This is in addition to five robocalls with an “important update about the transition of service from Republic to Boost Infinite”.
Mind you all this effort on their part is for an account with no active service because I had ported out on August 11th and subsequently manually canceled service on Republic’s website prior to the start of migration. The whole point of porting out prior to the start of migration was to avoid dealing with it.
Finally, I had enough and followed my own advice and emailed DISH’s Executive Escalations Team middle of last week. Today, I heard back and was advised my never should have been migrated account would be purged from Boost Infinite’s systems and that I should expect no further unwanted robocalls or unsolicited text messages (we’ll see).
The representative handling my case conceded the migration of Republic members to Boost Infinite had been “difficult”. Well, that’s on them. Hopefully, at this point, they are true to their word and I can put DISH Wireless/Boost Infinite in my rear view mirror.
I just got a survey email from BI this afternoon. They wanted to know how likely I would be to recommend BI to friends and family. I was in a good mood so I gave them a “5” on a “1-10” scale. Then they wanted to know what needed improvement.
Where do I begin? I told them that they no longer offer any free hotspot to new customers and you can’t choose which SIM card you get. I was lucky because they were only sending out AT&T SIMS when in beta. I am pretty happy being on the AT&T network. Don’t know how the Verizon network would work out, so I am not looking to switch to mobileX or US Mobile at this point. But, I doubt BI would be my first choice if I were making the switch now.
Just told BI that I’ve lost count of the number of communications by email or texts from BI have contained things that weren’t true.
I ordered a SIM card to possibly add another line on BI. I got a follow up email that read a IPHONE would be arriving soon. I didn’t order an iPhone. I ordered a SIM card.
I contacted BI chat support, who confirmed an iPhone I didn’t order is on the way. I kept asking questions until BI chat support checked the order and saw it was a SIM that was sent.
Another update on messages received from BI.
I just found two messages in my e-mail from BI.
First message:
Subject: Important Information
Republic Wireless
Details about your wireless service.
Welcome to Boost Infinite!
As a new customer, you will receive the same service at your current rate! Please disregard any communications regarding changes to your plan. Please visit the Boost Infinite app for account information.
Log in to www.boostinfinite.com/republic for FAQs or call (833) 558-5820 for a step-by-step walkthrough of the entire process; start to finish. Support is available daily from 6 am - 10 pm MST.
Second message:
Subject: You’ve added Hotspot
You’ve added [VAS Name]
Your new services.
͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
Your New Services
Hi Michael,
You’ve successfully added Hotspot to the line ending in XXXX.
Order Details
Hotspot
$10.00/mo
North America Connect
$10.00/mo
Global Calling
$10.00/mo
Taxes
$4.60/mo
Total
$34.60/mo
If you didn’t make this request, please give us a call at (866) 957-7772 or chat with one of our agents.
Have questions?
Check out our FAQs
Chat us online
Call (866) 957-8278
We’re available daily from 6 am - 10 pm MST.
Credit where it’s due, they are applying the promised replacement plan for the old Everywhere You Go plan. The timing suggests they are under a heavier load than they expected.
I went to the supplied link, I cannot log in using any of the various passcodes that I have been sent.
The changes are not yet listed in the app. I’ll give that a week or so.