My husband’s number (in the same account) transitioned on Monday without issue. I was able to gain access to the Boost Infinite app with his number to see that his was successful and mine was still processing. I got a push notification this afternoon that my phone had an “activation error” and to contact Boost. Contacted Boost, they told me to contact RW. RW took the IMEI and ICCID numbers over the phone and said they’d escalate my situation. Here’s hoping it gets corrected soon.
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My friend had lots of problems transferring his account from RW to BI last winter. After everything was finally fixed, including getting his Early Access Benefits, he ended up with an error message on his BI app stating that there was an error with the transfer and to contact customer service. Everything worked fine, so we were not about to contact BI again. The error message finally went away at the end of August. Hopefully. your phone screen gets updated in less time.
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Same situation in my house. Wife’s phone transitioned successfully. App says there was an error transitioning mine. Boost said to call RW. The RW person said I still need to wait. That’s the only “help” they offered.
UPDATE: I called RW again and talked to a different person. This time he evidently actually spoke to someone on the migration team. He told me they would work on the problem and it should be resolved in two hours or so. We’ll see
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Looks like the Android BI app has changed to not accept phone number as a login id. Now it will only take email address.
Still not on BI system. My RW billing date is this weekend
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@greenlily519 has your situation resolved? I’m in the exact same boat as you. RW told me they would get my problem straightened out within a couple of hours, but of course that has not happened. Hoping you have now been fully migrated along with your husband.
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Nope. Still waiting. Today was my RW billing day. I didn’t get billed. My account on Boost still shows an activation error. Hopefully it’s fixed soon.
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Fingers crossed for us both.
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@Tom I called again because Boost said I needed to talk directly to the Republic migration team. RW says that’s not possible. They took the same info a second time though and gave me a vague 1 hour to 72 hours to expect a solution. He said he added data to my line manually in the meantime. We’ll see. Hopefully soon. I just want to be done with this process. I need a new phone and I don’t want to attempt switching phones until this whole thing is finished.
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Called the RW support number today. She said the last update she was told was customers would migrate by September 25,2023. However, she said she really didn’t know much.
I raised the issue of some customers losing service. She said that issue was from a half-week ago or so & has been fixed.
I’ll give it 15 days. If it’s not done by October, I’ll look into moving service.
866-550-9843 was support I called
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I seem to be stuck in limbo. Republic shut their login page down. The boost infinite site with the code from the email doesn’t work…Where do I log in to find out anything?
I’d like to move but I have no account to even get info to move my numbers!
Hi @dimeRepublic - I just went and successfully logged into the RW by DISH site at
https://account.republicwireless.com/
You might do better by calling support at
You might also try calling Boost Infinite using the number from the E-mail that has your personalized code.
Between the two they might be able to get you started or answer your questions. This has not been a seamless migration…to say the least 
Hope this helps!
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EDIT: Got it to work with Google Authenticator!
Thanks for the link.
When I login to Republic it asks for an authentication code from my “configured device”. Thing is, I can’t get a code because they don’t send one to my “configured device” since Republic is shut down. Unnerving.
Hi @dimeRepublic,
First, Republic is not yet shut down. Second, how are you attempting to receive the MFA code?
Republic never sent MFA codes via text message. They are sent to an authenticator app (Authy or Google Authenticator). Do you have one of those apps on your phone?
In any event, if you’ve reached the point that you prefer to port out, that would still require communicating with support.
Thanks. It donned on me a few minutes ago but if it hadn’t, you would have saved me! Thanks! My phones still say active and regular with Republic so I guess I haven’t moved yet…
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September billing date passed yesterday. No charge to my card. No welcome to BI message.
Data utilization reset, but my add-on data carried over from last month when RW manually added data.
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May be transitioning from RW to BI today. Hotspot worked last night, but now get
Account not set up for mobile hotspot
An eligible data plan is required to use personal mobile hotspot. Please visit att.com/ personalhotspot or myAT&T to change your plan. You also may call AT&T at 611 for assistance
No texts or email from Boost Infinite yet today.
Just got this text. I thought it was going to tell me I AM transitioned, but this makes it sound like I may be in limbo
BOOST INFINITE: Your wireless service will transition to Boost Infinite over the next couple of days. Please restart your device if you are unable to connect to data. Questions? 833-558-5820
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I just got the same message. Not coincidentally, earlier today I got the same out-of-data alert as @FreddyP got 6 days ago, restarted my phone, and the problem went away. Another “seam” in the “seamless” transition…
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I just got the same message a few minutes ago. Let’s see what happens.
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