I’m curious what you mean by this. Do you have a personal situation that’s creating some sort of deadline for getting this done?
As far as Dish meeting their own timeline of migrations between August something and August something else, I would not worry that as any of those dates pass, your phone has been left behind. They needed us (the customers) to take action to get billing set up on the new accounts, and to encourage us to do so, they created a sense of urgency. But business-internal deadlines are often quite fluid, especially when the work that has to be done stretches across multiple teams and even different companies. A delay here or there is most likely not a need for concern.
Yes I got a text that said specifically Welcome to boost infinite. I reset my phone and created an account on the boost infinite app. And @southpaw i am just going by what they said In the original email the deadline bing the 31st. The only concern is looseing my wifes line. She would be mad beyond belief.
My understanding is the “welcome” was supposed to come via email. Text messages are, of course, phone specific. If your wife hasn’t yet received a text message on her iPhone and her service continues to work, I don’t think there’s cause for concern.
In any event, it seems there isn’t much to do at this point other than to ride it out.
Same here, the day AFTER Republic Wireless was supposed to be shut down.
Still showing as “Republic”. I’m on the RW 5.0 plan with ATT coverage. Boost infinite website still doesn’t recognize my mobile number.
I followed all the directions provided in the migration notification email.
I was texted on MONDAY (it’s Friday now):
REPUBLIC: We are transitioning your service to Boost Infinite. You will receive a Welcome to Infinite message when complete. Please restart your device after receiving that message to access your data. Questions? 833-558-5820 or…
Good point. I haven’t been as careful with mobile data this week because I thought I would be on “unlimited” by today. Now i’m sitting here with only 150mb remaining.
Ive turned off my mobile data for now as a precaution.
UPDATE: I just got off the phone with Republic Wireless transition number. Was transferred 3 times. Each person said the migration to Boost Infinite has been pushed out to September 5, 2023 deadline.
I’m told that in my case, since I was notified and completed all the information Boost Infinite requested, my number is ready for the migration, just waiting.
No way to add Republic data (seemingly THAT was shut down before the migration actually happens). In my case, in the RW 5.0 plan, if I hit my mobile data limit, then MMS messages will stop working (picture messages count against my mobile data).
So, the new deadline (after the email saying I would be transitioned 8/20/23 & text message on 8/28 saying I was being migrated & email saying RW was shutting down before today)… The newest deadline is Tuesday, September 5, 2023.
And ‘Oh by the Way’ be aware that if you try to call the 833-588-5820 number that is published in the FAQ’s, it is published wrong … it should be 833-558-5820
Do I need to transition my service over to Boost Infinite or can I go to another carrier?
We are happy to help make this transition as easy as possible for you. Please visit our website at Republic Wireless Customer Login | Boost Infinite or by calling us at 833-588-5820. If you choose not to move to Infinite, you have the option of selecting another wireless carrier, and you will have until 8/30 to do so. If you follow the steps on your SIM pack we’ll help you on Boost Infinite going forward!
I just got off the phone with the folks in DISH support, here is that agents (and he sounded knowledgeable) understanding of the current status
Due to the high number of migrations that were attempted at the same time, the end of the migration window will be Sept 5th
If users are contemplating on migrating from Republic/DISH to another carrier rather that waiting for the migration to Boost Infinite, they should do so before the 5th of Sept
If you accept at face value what others are being told, it seems to be a sign your account is in the process of migrating. Any service disruptions are supposed to resolve in an hour or so.
If you haven’t done so already, you might try restarting the phone (in case the promised notice went missing). I doubt there is anything a first tier agent could do for you.
Of course, this wouldn’t be the “seamless” migration promised.
Restarting the phone did not solve anything sadly. I actually have a little prompt to login to the RW cell network and it gives me a message that my bill was not paid if I tap it.
I’ll have to figure out what I want to do since I had plans this evening with my parents.
If you don’t mind the disruption, you could try a network settings reset. Otherwise, short of porting out, it’s unclear there’s anything you can do if things don’t self-resolve.
This isn’t something a first tier agent is likely going to be able to fix and that’s all one is going to get calling in. If lack of service persists, more likely, it’s going to be a matter for the engineers.
Another thought, would be to use something like Google Voice or TextNow in the interim. You’d, at least, have WiFi calling and text messaging albeit with a different number.
Ever since my friend got his Early Access benefits after transitioning to Boost Infinite, there was an error message on his account. It would say something like there was an error in your migration to Boost Infinite, contact support. The phone worked fine. It has been months, but I noticed the error message is gone now. I double-checked to make sure he still has the Early Access benefits and he does. But, it’s like they fix one thing and then something else breaks.
So glad I made the transition last winter. I have not had any issues with my service while this mass migration is commencing, and hopefully it stays that way.
Hey, I’m stuck in the outage as well. Had RW service at 10am EDT. Noon can’t call or text. Did two reboots, nothing. HOWEVER, I CAN RW WIFI CALL. Hopefully, not a fluke. For others reading this, I too got the verbal message “account balance too low, make payment.” Fwiw, RW dinged my credit card on 8/25 for my regular monthly payment.
That might be worth looking into. I received my “billing” notice this morning with the usual Payment succeeded/charge failed/balance of 12 cents that I have been getting since the Dish change.
