Thanks @nt26 for sharing what worked for you. Would help if the text had some instructions like – download and install BI app, reboot phone and login with primary phone number. Are we to assume the login is the phone number and the personal code sent in an E-mail sent over a month ago?
There is an “Activate” link at the top of the BI page sent in the text. Wondering if we can activate using that link with a web browser on laptop instead of the app? (Much easier on old eyes). Yes, have a few questions. Hate the thought of going through the wait if we try calling BI.
Don’t need a lot of hand holding but hate to assume…everyone knows what assuming does Will start down the yellow brick road after getting a couple of items done this morning.
Very interesting. Got the welcome text on one phone this past Friday night as well as some e-mails the following day about account credits. I also seemed to have no network access very early Saturday morning, for at least an hour, but all was fine when I got up in the morning (I figured that would have been when the transition occurred). But, I still can’t log into the Boost Infinite app. Over the past several days, I have rebooted many times and gone to many different areas to see if that could force any network updates, etc. I’ve tried simply signing into the app, selecting the “not a member option”/selecting activate, etc. Nothing works, and I have used my e-mail address as well as three phone numbers on the account. Weird.
I do think I am on partially on Boost as my hotspot functionality was no longer working on Friday after getting that text. Plus, the post above says it will continue to say Republic so that apparently doesn’t mean anything as far as transitioning. I was expecting it to change to Boost at some point. Also, my voicemail is still the same AT&T visual voicemail I had with RW, and I was expecting that to change over, but maybe not? However, the lack of ability to get into the app seems to imply something is not quite right. Maybe I do have a phone call to Boost Infinite in store for me in the near future…
There is no reason for this to change. Migration from Republic Wireless by DISH to Boost Infinite involves a change of plan and brand but there is no change of network.
The SIM in your phone is an AT&T network SIM. It was an AT&T network SIM when on RW by DISH and it will be an AT&T network SIM on Boost Infinite.
Exactly. All they’re really doing is migrating accounts to the Boost Infinite billing and account management system. Users shouldn’t expect any magic to happen with the transition. As far as the end user is concerned, it’s just a new rate plan with an app for account management. Apparently, migrating the account information over to the Boost Infinite system is much more difficult than Dish anticipated.
Thanks @cbwahlstrom - just got off the phone with BI support and this is almost word-for-word what the person said. They are having some back-end software issues. As an example, on our account they show one phone has migrated and one is in process. The good thing – both phones are there and should migrate!
Support person did not rush, answered a bunch of questions, and even checked to make sure there was no missing information that would hamper the migration. Seemed to be pretty knowledgeable. We even spent a few minutes talking about where they were based out of (Virginia) since we lived back in that area for 12 years.
Will wait until after we get the migration text on the second phone and then do the reboot on both phones. In the mean time, I will download BI app and be ready to login with E-mail and Personal Code from original E-mail message after reboot. Want to look over account in detail.
Was a little disappointed that you have to have the app to manage the account. Much prefer account management via a web page on my laptop. Fat fingers and aging eyesight
That reminds me, it seemed Dish had planned to position Republic Wireless as the “mature” brand for older adults. That implementation seemed like a concept that made it out of committee, had some stock photos of older people thrown at it, then didn’t go anywhere.
I now wonder if the brand name “Republic Wireless” was considered by some to be associated with the Republican party (I know it’s not, but don’t underestimate some people’s ignorance)?
REPUBLIC: A political order in which the supreme power lies in a body of citizens who are entitled to vote for officers and representatives responsible to them.
DISH did indeed position the Republic Wireless brand as a 55+ lifestyle brand in December of 2021 when 5.0 plans were launched.
In May of 2022, DISH decided to reposition the Republic Wireless brand as exclusively marketed to DISH pay-TV subscribers using it as a retention strategy for those pay-TV subscribers. Judging by the continued losses of DISH pay-TV subscribers, this failed spectacularly.
Now, DISH has decided to retire the Republic Wireless brand and move on to its latest shiny new thing Boost Infinite (by no means a guaranteed success itself).
If a company could be diagnosed with ADHD, that company would be DISH. There is nothing political involved here. I would also urge caution in mentioning politics generally. This is not a space for political discussion.
Good point; one word in there would be enough to explain it… “New”.
In my professional life I’m running into “new” management with “new” ideas. The results are the following misdefined terms:
LEGACY: A system that is stable, reliable, known, safe & secure through years of professional effort & therefore must be replaced because it’s “old”.
NEW: The latest, unproven, thing is OBVIOUSLY better, because new is new. As in “New & improved”… so it’s gotta be good or the company wouldn’t charge so much for it, right?
Since buying RW it appears that just about any change DISH makes is more difficult than anticipated. DISH’s history of botched plans is why I left for another carrier after they announced the shutdown of RW.
Wasn’t making a political statement, simply pondering possible marketing perceptions and defining words.
I understand the caution about political tangents though, thanks.
I do wonder why the name Republic Wireless was chosen, if it didn’t have some connection to the concept of a republic.
Two lines on our account. Wife’s phone has transferred. Mine show “in progress.” However, after logging in to the Boost Infinite app, her phone number shows her using different phone than the one she actually has.
Her phone is working so I guess that’s all that matters.
I wouldn’t worry about it right now. At some point this will likely be automatically updated. I used to run into something similar on AT&T when I switched a SIM card between phones.
Looks like we may need a bit more of the that @rolandh talks about.
Just received two E-mail messages; one telling us that a credit of .01 cent was applied to our account followed quickly by a second message stating that a credit of $28 dollar was added to our account. No indication of what either of them is for.
Now have a notification on the second phone that says—
And when you tap the notification this page opens –
We have not received the welcome text message from BI on the phone displaying this network/data issue. The first phone that did get the welcome text message has not changed.
The second phone is the one BI support showed as “in process” this morning when we called. Will give things overnight to settle and try the whole reboot sequence to see if this is a leftover from the migration
@FreddyP , the same exact thing is happening with me. I got two email messages today similar to yours (slightly different amounts) plus the “sign into Republic” message, which I ignored and it went away after a minute or so. We also have one phone transferred and one (mine) “in progress.”
Will start down the yellow brick road after getting a couple of items done this morning.
!
