At this point, if anything, Mobi is too small to attract much attention in the way of buyouts. In addition to once being a Republic member, I’ve been Mobi’s customer since late 2020. I’ve seen no indication Mobi is interested in selling out. That said, one cannot totally rule out any provider being acquired one day.
Mobi’s home market is Hawaii, which they’ve been serving since 2004. They have a strong local presence in the islands. Those of us on the mainland are welcome too!
Thanks, Roland - that makes me feel better.
Update on new Pixel 7a and Boost transition - new phones activated this morning. We still don’t have sufficient cell coverage and wifi isn’t working. I tried to set Calls & SMS to Wifi only … and now wifi isn’t working and I can’t reset it back to Boost Mobile. I’ve taken the SIM card out 3 times today. And spent literally hours on a chat with 2 different Boost “experts”. I have zero brain cells left again!
I would hope RolandH chimes in soon, but I have heard that people can drive to a spot where T-Mobile coverage is good, and you may be able to get it back to Boost Infinite (or Boost Mobile like my SIM is named). Some people sometimes recommend a network reset (which causes you to lose all wireless SSID’s that are stored in your phone too). Paging RolandH
Thanks for replying. We can probably get some coverage in a city that’s 15 minutes away. I may try that tomorrow. Thanks!
Good Morning @AuntTC,
I’m very sorry to hear of the continuing difficulties. Please be certain the phone(s) are not in Airplane mode. Then, here’s what can be tried:
to the upper rightDo not reinstall CarrierApp at this point. Rather, test to see what is and is not working.
If the phone(s) are working as expected, you’re done. If the phone(s) are not working as expected, reinstall CarrierApp, restart the phone(s) and test again.
If the phone(s) are still not working, you’re looking at a network settings reset.
As pointed out by @muerte33, a network settings reset has the unfortunate side effect of deleting any saved WiFi network passwords and Bluetooth pairings.
The above is what can be done on the phone(s). If the situation is still not sorted we need to look at the phone service rather than the phone. Do you know if any of the national networks have decent coverage in your area? It seems T-Mobile does not. How about AT&T or Verizon?
If you are uncertain about who might have decent coverage in your area and are comfortable sharing it here, may we know your zip code (nothing more)?
I appreciate why soon to be former Republic members might want to check out Boost Infinite and if it works well, great!
If, however, Boost Infinite service is not working well and tweaking settings on the phone is unsuccessful, then it’s time to involve Boost Infinite Care. If Boost Infinite Care is unable to provide a remedy; it’s, frankly, time to look for service elsewhere. Discounts don’t matter if something doesn’t work for you.
Well, phones are working even though the screen under Settings say Boost is “Off”. The Pixel 7a battery is doing great - 2 days and still 67%. We’ve decided to give it another week and see how things go. Thanks again to everyone that responded. I read the forum regularly and always enjoy hearing advice from you. I’ve learned a lot!
That is great news AuntTC, hopefully it works out for you!
The SSID would be of no use to them, and of little danger. Anyone in your area could normally see your SSID. Don’t give them passwords though.
Thank you for that information - it was a very strange phone call.
I noted this Boost Infinite subreddit post today: No Wifi Calling.
Based on that and previous posts in this topic, I have my doubts WiFi calling support is turned on for Androids using Boost Infinite T-Mobile network SIMs.
Boost Infinite (like its sister prepaid service Boost Mobile) currently uses both AT&T or T-Mobile network SIMs. It’s an either or choice depending upon SIM. There is no Google Fi like switching between networks.
Republic members with 5.0 (“Need”, “Want” or “Go”) plans (who do not need new SIMs to migrate) are using AT&T network SIMs.
Republic members with My Choice (4.0) plans need new Boost Infinite SIMs to migrate. Those new SIMs (like one’s current My Choice SIM) are T-Mobile network SIMs.
Historically, Boost Infinite’s sister prepaid service Boost Mobile has not supported WiFi calling with T-Mobile network SIMs. Boost Mobile AT&T network SIMs do support WiFi calling (presuming AT&T supports the phone for WiFi calling on its network).
I wouldn’t have thought history at Boost Mobile would be relevant to Boost Infinite, however, anecdotal evidence is starting to suggest otherwise.
None of the above applies to iPhones. iPhones support WiFi calling widely across carriers because Apple not the carriers controls that. Of course, since Republic did not support iPhone on My Choice plans, there are no members with both My Choice plans and iPhones migrating to Boost Infinite.
tl;dr: if you’re migrating to Boost Infinite and WiFi calling is important to you, either Boost Infinite Care needs to offer a fix or you may wish to consider alternative service providers.
Thanks for sharing this @rolandh . Saw that last night when poking around the subreddit.
Agree with your take on the WiFi calling (or lack of). We are looking at the T-Mobile G05G Plus 55 plans, and they have WiFi calling. Makes me wonder why DISH doesn’t support WiFi calling for those that migrate to Boost Infinite with T-Mobile SIMs. Sure it all boils down to $$ 
We are/where Republic members with 5.0 on AT&T. Hoping when we finally migrate, that because we’re on AT&T, the WiFi calling will continue to work. A lot of hoping and other mixed feeling right now 
Certainly appreciate the information you find and bring to this forum!
When I go to Settings, Network & Internet, Calls & SMS, Under Wi-Fi Calling it shows
Boost Mobile “Make and receive calls over Wi-Fi”
When I click on that Under Calling Preference it has
“Call over Wi-Fi”.
I don’t get that error to contact Carrier like in the subreddit.
Whether it is going over Wi-Fi or cellular, I have no idea.
This is on a Pixel 6a with Android 13 with all security updates in place (I came over from Mychoice T-mobile).
One thing that is noticeable for me is MMS messages can go in as little as 4 seconds or over a minute.
I have no idea why that is.
Your last post on the matter said everything was working good. If it’s not broken, theres no need to fix it. Personally, I don’t care if my phone uses WiFi or cellular for calling as long as the calls go through.
WiFi calling is currently turned off on your phone. If you tap Boost Mobile Off, you should be presented with options to turn WiFi calling on and to choose whether calling over WiFi or cellular is preferred:
If you do not see similar options for turning on WiFi calling and choosing whether to prefer WiFi or cellular calls as shown in the screenshots above, then WiFi calling is not working properly on your phone and that would be up to Boost Infinite Care to fix (if they can and they may nor be able to do so).
Please note the fact WiFi calling is currently turned off does not mean WiFi itself is turned off. All smartphones will prefer WiFi over cellular for data even when using cellular for calls and text messages.
Calls routed over carrier WiFi are obvious, particularly on Pixels:
If you do not see indictions calls are being routed over WiFi, it’s because they aren’t.
Agreed, which is why I keep adding the qualifier “if WiFi calling is important to you” when posting in this topic. WiFi calling is important to me because in South Florida even with more than adequate cellular coverage outside, building construction tends to block cell signal indoors.
But; WiFi calling need not be important to all. If cellular calling is sufficient for one’s needs, WiFi calling (or lack thereof) need not be a concern.
RolandH,
I looked at my call log, and a call from my Spouse’s Pixel 4a/5g (same B.I. service as mine) gets a check mark and right next to the check mark an “HD” (I guess indicating VoLTE).
Nothing about Wi-Fi in the call log.
Who knows what is happening, I just know the calls work, which is good enough for me for now.
I will ride this train for 6 months, then re-evaluate.
I know that if there’s no indication of a WiFi fan in the call log and that if calls won’t route in Airplane mode with WiFi enabled, calls are not being routed over WiFi.
The checkmark is indicative of a verified phone number (STIR/SHAKEN). The HD icon indicates HD voice either VoLTE or, perhaps, VoNR (Voice over New Radio or 5G calling).
This is an entirely reasonable approach. It’s a paradigm shift for soon to be former Republic members but WiFi calling is not important to all.
I am simply trying to answer the original question of the topic, which is how to determine if WiFi calling is working or not.
I am one of the migrants to Boost Infinite that is unable to access wifi calling/texts. I live in a cellular dead zone, but Republic, and then Dish, worked fine for years. Last week, with the new sim card, I was unable to access wifi texting or calling at all. I have had a couple of service tickets, with the last one telling me that I was “on a list” of people with issues and they were working on it. (That was Tuesday, I think).
Oddly enough, on Saturday (I first contacted them on Friday), my account was credited $28 without explanation. Last night my account was credited $141.91, again without explanation.
Wifi calling is important to me. I am willing to wait a few more days, but would feel better if someone was able to report that their wifi calling issue was resolved. Otherwise I guess I’ll switch providers.
Thanks for any feedback!
Hi @Immico and welcome!
Please share the following:
