Update on the Transition from Republic Wireless to Boost Infinite

How goes the transition Doro, has it fully completed yet?
I need to start my two lines, but I am running scared now!
:slight_smile:

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Still cannot receive calls. I checked their website and it seems they don’t support our phones, but we haven’t been able to get service to answer to verify. It would have been great to be told that before we started all this. We get texts and voice mails, though. Now we start the impossible task of unlocking the phones, so we can port our numbers. I feel a bit had….it seems it was designed to upgrade and tie us in for a year. I wish in all our calls to service, they would have told us that up front.

I have known that the transition was coming from the initial announcement and hoped that since I have just one line and an uncomplicated My Choice plan that it would go smoothly. About a week ago, Republic Wireless tapped my credit card for the full amount of the next annual payment period Aug 2023-Aug 2024 ($20 x 12 months) right on time. About two days later, my Boost Infinite SIM card arrived for my Moto G Power (2021) which is a 4G that is parked at Android 11 with no further updates in its future. At any rate, the 4 steps to activate looked simple so I went ahead with the process and much to my surprise it only took about 15 minutes and my phone was up-and-running on the Boost Infinite “Boost Mobile” network. Phone works great and I was very happy that wi-fi calling is enabled for my phone as that feature was disabled for my phone with Republic Wireless as the carrier. As I was playing with the phone I received a text message from Boost Infinite asking if I would like to install and enable the Visual Voicemail feature. I really liked that feature with Republic Wireless and had noticed that it was now absent in the Phone app so I went ahead and downloaded the Boost Infinite Visual Voicemail app and it went in smoothly with no hitches. Works like a champ! I also like the Boost Infinite unlimited talk-text plus data and view that as a major upgrade for me. 35g of monthly data and anything beyond that is speed throttled. I can definitely live with that as I rarely use more than 2g per month. So… my transition report is 100% positive and I give props to Boost Infinite for making it an easy task for this user. The only item that I am currently watching is to see if my annual payment of $240 moves into my Boost Infinite account without any intervention by me. So far it has not as the Boost Infinite account app shows that my credit card will be charged $25 minus about $9 of undefined "credit"on August 25. I see from the top post here in the thread that my Republic Wireless payment should switch over to Boost Infinite automatically, so we shall see. Talk, text, and data performance has been flawless so far and it looks like a very nicely packaged transition. Ender

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I’m very glad I found this forum. I hope this reply is in the right place. I got the transition email last week, but decided to wait and see what people were saying before diving in. (My experience with the Dish transition was not smooth.) It said I won’t need a new SIM card. But I have the My Choice plan and saw here that this requires a SIM. After a long hold with customer service, I figured I’d check here to see if anyone else with a My Choice plan managed the switch without a SIM. I have a Galaxy A50. I’m temped to just try the steps in the email, but I’d rather not end up without a working phone.

Hi @DavidL and welcome!

If your email said a new SIM is not required, it would seem DISH thinks you are using a 5.0 plan rather than a My Choice plan.

Did support tell you you didn’t need a new SIM to migrate from My Choice to Boost Infinite? Everything we think we know says members still using My Choice plans require a new SIM.

Thank you for sharing which phone you are using. Unfortunately, that alone doesn’t confirm which plan you are using. Please try the following:

  1. Sign into your Republic account here: Phones | Republic Wireless
  2. Note what is said under “My Plan”

If among the words under My Plan you see “Only What You Need”, “Everything You Want” or 'Everywhere You Go", you are using a 5.0 not a My Choice plan.

If among the words under My Plan you do indeed see “My Choice”, you will need to convince support you need a new SIM. Following the migration path for 5.0 will not, in and of itself, migrate your service to Boost Infinite.

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I tried to thank @Rolandh by replying to his reply, but got bounced by the server. I definitely want to pass along my thanks, so here’s what I wrote: Thank you so much, Roland. You totally cleared this up for me. (I have a vague memory that you were also one of the folks who helped with that whole DISH problem with all the various settings for messages. If so, big thanks for doing that, too.) I do have the “Everything You Want” plan. My confusion came because my mistake-prone brain parsed the whole thing as that people had either a 5.0 plan or “some plan described with words and no numbers.” From which I leaped to the incorrect conclusion that I had “My Choice.” Anyhow, here’s hoping that was the hardest part of all of this and all else will go smoothly. Again, thank you.

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My transition is done. I had two phones to transfer from My Choice to Boost Infinite.
It was easy and quick, only took about 36 minutes to do both phones (time included the SIM swaps).
The only thing I don’t like is the visual voicemail app. You have to grant access to just about everything for it to work. Why could they not figure out a way to use the Google Phone App like the “My Choice” plan did?
I have not installed the Boost Infinite App yet, but I did UNINSTALL the Carrier App after I let it do its thing.
Has anyone else noticed the visual voicemail app being overly complicated for what it does?
Thanks!

In fairness, depending upon the phone involved, visual voicemail in Google’s phone app was hit or miss on My Choice also.

You’ll probably want to do so. As far as I know, Boost Infinite has no web portal for account management. It’s the app or nothing.

It does ask for a lot of permissions but then I never used DISH’s visual voicemail app (Boost Visual Voicemail is just a rebranding of DISH’s Visual Voicemail app) on 5.0. Like Boost Infinite, visual voicemail inside Google’s Phone app doesn’t work with 5.0.

If I were going to use a separate voicemail app, I’d just use conditional call forwarding with Google Voice or YouMail.

Anyway, I’ve moved on from DISH and its brands.

Hi @DavidL,

You’re most welcome and thank you for the kind words!

As for the server issue, the reply by email feature is a work in progress right now. Meanwhile, you did the appropriate thing by posting again directly in the forum!

They could have integrated the visual voicemail app into the Boost Infinite app so we did not have to have both apps. I did uninstall the Carrier App. I have to give them kudos on the porting, it went pretty smoothly.
Do we keep our same billing dates, or do we get a new Boost Infinite one?
Thanks to the early adopters for “helping” those of us that were late to the party!

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Boost Infinite bills 15 days after activation and every 30 days thereafter, so a new billing date.

Thanks RolandH, I was afraid it would change.
I wonder if I can just use a call in number for voicemail instead of using their visual voicemail “app”. I would not get a notification of a pending voicemail though.

One of the warnings when installing their Visual Voicemail app said I would be giving the app the ability to delete ALL the files on my phone!

You should be able to long press the 1 key in the Phone app dial pad to call into voicemail.

I doubt it would actually do so but I get your point.

A post was split to a new topic: WiFi Calling and Text Messaging Not Working After Migration to Boost Infinite

I originally planned on just going with Boost Infinite but then I learned that hotspots not included?? How can they possibly justify transferring us to a service with less features?

Is anyone else still getting text messages from Republic Wireless that they need to complete the transition AFTER they already completed the transition?

I completed the transition a few days ago, but I keep getting urgent text messages telling me that I need to transition. In fact the last message tells me that they can see that I tried to transition and to try again. This makes me a little worried since I already transitioned, and everything seems to be working?

It was a trade-off. With the RW $29.99 plan, I believe you only got 20 GB total of high-speed data. With BI, for $25, you get 30 gigs of high-speed data.

@muerte33 I had the exact same reaction to the permissions required by the Visual Voicemail app and quickly uninstalled it when I saw the permissions it needed. I understand that probably they wouldn’t abuse those privileges, but I don’t need Visual Voicemail enough to take that risk.

They’re shutting Republic Wireless down. For $4.99 less they’re offering an extra 10 GB high speed data, but removing hotspot data. Of course, nobody says you have to take it. It’s easier to change wireless carriers than socks.

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I am in the opposite situation. I still have not received any notification of any kind of the transition happening.

The only reason I found out about it was because last week a friend of mine (who I actually put on an RW plan 15 months ago from another MVNO - talk about egg on my face) contacted me in a bit of a panic because she got her notification!

If it wasn’t for her contacting me I would still be in complete ignorance of any of this. And would have never found this forum!