Moderator’s note: With @jben’s generous permission, content has been lightly edited to be presented in FAQ style.
Here are the questions and responses that I received from one of Republic’s former contacts at DISH:
When will members receive notification of the transition from Republic to Boost Infinite?
All of the base should receive emails by mid next week (week of August 6, 2023 -sending in batches).
Will existing discounts Ambassador, Beta Member, Multi-Line (introduced with 5.0), etc. continue once members are transitioned?
Everyone is keeping their current monthly rate (before taxes and surcharges) for the first 6 months on Infinite (e.g. if you pay $14 you get a discount of $11 on the Infinite plan for 6 months. It basically allows everyone to try the Infinite plan for what they pay now. Post 6 months everyone (no exceptions) goes to the standard rate $25.
How will the folks who currently pay annually be handled?
Annual plan (prorated) credited to Infinite account upon transition. With monthly plans the rest of monthly plan credited since the bill cycle is reset upon activation (its activation +15 days on Infinite). So same treatment for annual as monthly except the annual credit will be bigger in most cases. Annual plans also get a discount for the first 6 months based on what they were paying “per month” (annual amount/ 12).
Will the dollar amount that many of us still have in our accounts (credits) disappear or will credits be refunded?
Account credits transferred over to Infinite account - one time transfer and then will act the same way as an account credit on the Infinite account.
Will former Republic members with locked phones be subject to Boost Infinite’s unlocking policy, which, as I understand it, is the phone must be on Boost Infinite’s network for one year?
Members will have access to Boost Infinite phones post migration to Boost Infinite. If a phone is purchased at Boost Infinite, the Boost Infinite policy will apply. If a phone was purchased at Republic prior to migration, the Republic policy will apply.
When will migration to Boost Infinite be complete?
For Republic members with 5.0 plans, migration will complete sometime between 8/20/23 and soon™. Members are supposed to receive notice via email and/or text message when migration completes.
For Republic members with My Choice plans, migration will complete upon activating their new Boost Infinite SIM.
If you have further questions or new information to share, please reply to the topic.