Indeed I do.
The new plan for EYG customers would neatly explain why I haven’t seen anything yet. I’ll watch for it. I’m figuring they haven’t sent mine yet, I’ve checked the spam filters and can’t find anything, but as I have contacted them and finished the setup, so I should be OK even if I don’t get a note.
I entered my credit card information a while back. The site told me the card is activated. Friday, I got the first “urgent” text to check my billing information. It was there, but I also saw “unable to process request” at the top of the screen. I entered it again. I just got a second “urgent” text. If I try to go to the actual Boost Infinite site or app, I’m told they don’t recognize my email or number. So I know I’m not registered yet. It looks like it’s time to call customer service, but I was wondering whether anyone else had a similar experience and eventually got switched. This is not fun…
I had the same error message. I don’t know why since they had no problem processing it on the 7th. So I called Sunday morning and told them about this and he just said oh yes I see. He asked me for the last four digits of my card and my zip code and said it was fine now. Weird. I don’t think anyone on 5.0 has been switched over yet. I would call them if I were you. I had a difficult time getting in but Sunday morning got in right away so you might try first thing in the morning.
Thank you so much. I really appreciate the information and that you took the time and effort to reply. It’s good that they can easily fix this, and that I’m not the last person on Earth who hasn’t been switched. Fingers crossed…
Hi @DavidL,
Of course, none of us participating in this Community have access to confirm the status of your account, but the second “urgent” text message I received today, includes a note that no action is needed if you’ve already updated your billing details. I think they’re just not filtering out the subscribers who have already taken action.
Thank you, Southpaw. (I’m a lefty, too.) I saw that, but the “unable to update” message worried me. I just got through top customer service, and a very nice gentleman checked for me and told me I did have a card on file. I asked about the rollout, and he said it would take place up through the 28th.
Very good, I’m glad you can rest assured that you’ve done your part in this migration. Thank you for updating the topic with what you learned!
(Secret lefty handshake 
)
Have any 5.0 customers gotten notice of being successfully migrated yet? I’m still waiting. I went through the sign up process as described in the email from RW a couple of weeks ago.
Hi @Tom and welcome!
So far, I’ve seen no evidence (here or elsewhere) any members with 5.0 plans have been migrated. Since you’ve already done what Republic asked in its email, it’s just a matter of waiting it out.
Just noticed while grocery shopping my phone says Boost at top. And in settings. iPhone SE with esim. And my wife’s is also now Boost with physical sim
Soon®
Did you get an e-mail or anything stating that your transition to Boost Infinite was complete?
I just got a message today to confirm my account. Only problem is that I left RW last week for T-Mobile… Not sure if there is some sort of issue on their end (bad data or of somehow the line didn’t get cancelled). I’m not putting in billing info though, that’s for sure.
Your service didn’t get canceled. For whatever reason, porting out of Republic Wireless by DISH, in and of itself, is insufficient to cancel service.
Wow. That’s insane. If I leave it will it just get terminated?
Looks like it I don’t do anything it will just move over lol. Ugh. Don’t want to have to go talk to them.
That’s the expectation. Since they have no payment information for you, they’ll suspend your service after 15 days. Boost Infinite bills 15 days after the start of the monthly bill cycle. And, yes, I realize you would have no reason to care, since your number has already ported out.
Out of an abundance of caution, I would suggest editing payment information at Republic’s portal to something invalid (in case they decide to attempt migrating that).
I have not received any correspondence about the transition being complete and I’m sure it isn’t. I am still able to sign into my republic wireless account and the Boost Infinite app does not recognize my email or phone number in order to set up my account with them.
And I am still able to use my phone as a hotspot. My phone is just identifying as being Boost.
It’s sad for me, as it’s the first time since 2013 with the introduction of Moto X 1st generation that our phone does not have republic wireless at the top.
You don’t have to talk to anyone. Prior to migration, you can log into your RW account, click the “manage line” link under each phone, and cancel from the account portal. I’ve canceled all five of the six lines I ported out that way, successfully, with no further billing. (Still need to take care of the sixth!)
That’s an interesting screenshot. I remember the pictures of the warehouse, but I didn’t realize the marketing team ever claimed we had Verizon.
